Customer Service Officer at GN128 Solutions

Join GN128 Solutions in Lagos as a Customer Service Officer, where you'll deliver outstanding client support while contributing to the marketing of innovative software products. GN128 Solutions is committed to empowering clients through technology and exceptional service. In this role, you will handle daily customer inquiries via phone and email, ensuring prompt and professional assistance. You will also manage marketing campaigns, collaborate with clients and suppliers, and identify cost-effective sales channels to generate new business leads. Your efforts will directly impact customer satisfaction and business growth. Ideal candidates bring at least one year of professional experience, strong communication skills, and a results-driven mindset. You should be proficient in English, adept at telephone communication, and comfortable using social media platforms and CRM software. This full-time position requires excellent organizational abilities and a team-oriented approach. Lagos is a dynamic hub for technology companies and startups, making this role pivotal in enhancing customer experience and expanding market presence in the competitive software sector. The city's vibrant business environment creates ample opportunities for career growth in IT and customer care. While specific salary details are not provided, this position offers a valuable platform to develop marketing and customer service expertise in a growing tech company. Successful incumbents often advance into senior customer relations or marketing roles. To stand out, emphasize your experience with customer support and marketing campaigns, highlight your proficiency with digital tools like LinkedIn and CRM applications, and showcase your ability to meet targets efficiently. Apply for the Customer Service Officer role at GN128 Solutions to shape exceptional customer journeys and drive business success. The opportunity awaits motivated professionals eager to grow in Lagos's tech scene.