Customer Service Executive at JV Management Consulting

Join JV Management Consulting in Lagos as a Customer Service Executive, where delivering outstanding client support in the real estate sector is your mission. This full-time role focuses on managing client communications and fostering positive relationships to enhance customer satisfaction. In this position, you will handle client inquiries and resolve complaints promptly, maintain accurate client records, and collaborate closely with sales and operations teams to ensure smooth service delivery. Your daily tasks will contribute directly to seamless customer experiences and operational success. Ideal candidates bring 1 to 3 years of customer service experience, possess excellent communication and problem-solving abilities, and are familiar with CRM software to efficiently manage client interactions. This role requires a BA, BSc, or HND qualification and suits professionals eager to grow in customer care. Lagos, as Nigeria's commercial hub, offers a dynamic environment for real estate firms to thrive, making customer service vital for maintaining competitive advantage. JV Management Consulting operates within this fast-paced market, emphasizing superior client engagement to support business growth. While salary details are undisclosed, this role provides valuable experience in customer relations within the real estate industry, opening pathways to advanced client management or sales positions in property firms and consultancy services. To stand out, highlight your successful resolution of client issues and quantify improvements in customer satisfaction in your CV. Emphasize your CRM proficiency and teamwork skills to demonstrate readiness for this role. If you are a dedicated customer service professional aiming to contribute to JV Management Consulting’s client success in Lagos, apply promptly to seize this opportunity.