Customer Service Executive at DynamicPlus Advisory

Join DynamicPlus Advisory in Lagos as a Customer Service Executive, where you will play a vital role in managing client interactions and ensuring exceptional service delivery in the event services and décor rental sector. This position demands excellence in communication and coordination to maintain the company's reputation for luxury and responsiveness. As a Customer Service Executive, you will handle all client inquiries across multiple platforms including calls, WhatsApp, email, and social media, providing clear and professional responses. You will coordinate décor rentals from initial inquiry through to booking and return, ensuring all processes run smoothly and clients receive timely, helpful support. Candidates who excel in this role typically have a BA, BSc, or HND qualification and are adept at maintaining a refined brand tone in communications. This full-time position requires excellent organizational skills, attention to detail, and the ability to manage multiple client requests efficiently. Lagos is a bustling hub for event planning and décor services, with growing demand for high-quality customer service to support its vibrant social and corporate event scene. DynamicPlus Advisory contributes to this ecosystem by offering premium décor rental solutions that require dedicated client support. Although the salary is not specified, this role offers a pathway into customer service careers within the events and hospitality sectors, with opportunities to advance into supervisory or client relations roles. To stand out, candidates should emphasize prior experience in client-facing roles, highlight their ability to handle multiple communication channels, and demonstrate a strong commitment to brand representation and customer satisfaction. If you are ready to deliver outstanding customer service as a Customer Service Executive at DynamicPlus Advisory, consider applying before the deadline to be part of a dynamic, client-focused team.